1. Scope
This policy applies to the Refraino website and its merchant, creator, and operations workspaces. Refraino is operated by GimuTech to support TikTok Shop content-commerce collaboration.
2. Data We Collect
- Account and contact information, such as email address, display name, role, and organizational relationships.
- TikTok identity information, Open ID, public profile, and authorization status obtained with your explicit authorization.
- TikTok Shop store, product, Collaboration, content product-linking, order, and official settlement data.
- Campaign applications, tasks, material downloads, content links, reviews, risk records, and audit records.
- Security logs, device and network information, and technical data needed to prevent abuse.
We collect account and contact details, authorized TikTok identity data, TikTok Shop collaboration and commerce records, workflow records, and security telemetry needed to provide and protect the service.
3. How We Use Data
Data is used to verify authorization and collaboration eligibility, provide materials and tasks, reconcile product and order attribution, display official TikTok earnings, fulfill independent task rewards, handle disputes, ensure security, and meet legal obligations. Refraino does not sell personal data or use TikTok passwords or cookies to simulate login.
We use data to verify authorization and eligibility, operate collaboration workflows, reconcile official commerce data, resolve disputes, secure the service, and meet legal obligations. Refraino does not sell personal data or collect TikTok passwords.
4. Sharing, Transfers, and Retention
We share the minimum necessary data with TikTok, authorized merchants or agencies, infrastructure providers, and professional advisers only when necessary to provide the service, comply with the law, or protect lawful rights and interests. Data may be processed through cross-border infrastructure and is protected by access controls, encryption in transit, and token encryption.
We retain data only as long as required for the service, contracts, security, accounting, tax, dispute, or legal purposes. Deletion requests may result in deletion or de-identification, while legally required records remain restricted and retained.
5. Your Rights
You may request access, export, correction, or deletion of data and revoke OAuth authorization in TikTok settings or your Refraino account page. See the Data Deletion page to submit requests; we will verify identity and the scope of processing in accordance with the law.
You may request access, export, correction, or deletion and may revoke OAuth authorization through TikTok settings or Refraino. We verify identity and process each request according to applicable law.
6. Contact
Privacy questions and rights requests: privacy@refraino.com. Legal matters: legal@refraino.com.